Better Business Bureau
720 Moorefield Park Dr., Suite 300
Richmond, VA 23236
Tel: 804.648.0016
Fax: 804.320.0248
www.bbb.org
info@richmond.bbb.org
Places to contact for help
BBB Charity List 804.521.6944
The BBB rates charities as acceptable only after checking them out and asking for information.
BBB Senior Fraud 804.780.2222
The dedicated unit of the BBB will either help or point you to the right place to get help.
BBB serving Central Virginia 804.648.0016
Call this # to check out the reputation of a business prior to signing a contract.
Center for Elder Rights 804.662.9333
Stop junk mail/ Telemarketing
Direct Marketing Assn. 202.861.2475
Credit card offers 888.567.8688
Do not call registry 866.290.4236 or 888.382.1222
Credit reporting agencies
Equifax 800.525.6285 report line 800.685.1111
Experian 800.301.7195
Tran union 800.680.7289
Free annual credit report 877.322.8228
To get copies of credit report and report ID theft call local police as well.
Fraud
FBI Richmond 804.261.1044
The FBI handles fraud by telephone (wire fraud) and other federal crimes.
Federal Trade Commission 877.382.4357 www.ftc.gov
Acts as clearing house for complaints against telemarketing and others.
Phone Busters 888.495.8501
For complaints against Canadian lottery, etc.
Postal Inspectors 804.418.6100
Crimes committed by use of the mail.
ID Theft 804.418.6121
www.fraudandidentitythefttaskforce.com; scams@fraudandidentitythefttaskforce.com
Social Security 800.269.0271
VA Bureau of Insurance 877.310.6560
Report Abuse
VA Child Protection Services 800.552.7096
VA Family Violence 800.838.VADV
VA Adult Protection Services 888.83ADULT
VA Attorney General 800.451.1525
Problems/ Questions on builders
VA Consumer Affairs 800.552.9963; www.vdacs.state.va.us
VA Prof. & Occup. Department 804.367.8500
Enforces laws and regulations for health, safety and licensing.
VA Bureau of Financial Institutions 800.552.7945
VA Department for the Aging 804.662.7650; www.vda.virginia.gov
Gives advice on medical bills.
VA Lawyer 804.775.0808
VA Assoc. of Area agencies on Aging 804.644.2804
Oversees Medicare/Medicaid waste, fraud and abuse.
Others
Senior Navigator 804.827.1280
Connects seniors with services available locally.
Capital Area Agency on Aging 804.343.3000
Offers advice and help with Medicare fraud.
VA TRIAD www.vaag.gov/consumer/TRIAD/index.html
VA Department of Health Professionals www.dhp.state.va.us